Business Management, Communication & Digital Skills
Manage teams, communicate clearly and use digital tools at work.
Course overview
Strong managers combine people skills, clear communication and digital competence. You learn the fundamentals of managing a business, writing and speaking professionally and using modern digital tools to work faster.
Every module combines short theory sessions with hands-on practice, so you finish with real projects and a portfolio, not just notes. Entry requirements: Secondary school level or work experience.
Course outline
6 modules over 4 weeks. Select a module to see what you will cover.
Planning, organising, leading and controlling.
Emails, reports, meetings and presentations.
Motivation, delegation and conflict handling.
Office suites, cloud storage, video conferencing and collaboration.
Quality, processes and serving customers.
Time management, ethics and workplace etiquette.
Learning outcomes
By the end of this course you will be able to:
- Manage tasks and teams effectively
- Write and speak professionally
- Use digital tools to improve productivity
- Run efficient business operations
- Behave with professional integrity
What you can become
Graduates of this course go on to roles and businesses such as:
Tools and skills you will use
Study options
Choose the schedule that suits you. New students start on the 1st of every month.
- Morning Session
- Evening Session
- Weekend Session
- Monday – Wednesday
- Wednesday – Friday
- E-Learning
What is included
- Practical and materials fee: free
- Certificate and graduation: free
- Computer lab, library and internet: free
- School bag: free
- Access to membership programs
- Career and employability guidance
More from Business & Entrepreneurship
Project Planning & Management
Plan, budget, run and report on projects, the skill NGOs and companies want.
Customer Care & Service
Deliver excellent service that keeps customers coming back.
Secretarial & Office Management
Run an office smoothly as an organised, professional secretary or administrator.