Secretarial & Office Management
Run an office smoothly as an organised, professional secretary or administrator.
Course overview
Every organisation relies on someone who keeps things organised. You learn to manage correspondence, records, diaries, meetings and visitors, and to use office technology to work accurately and quickly.
Every module combines short theory sessions with hands-on practice, so you finish with real projects and a portfolio, not just notes. Entry requirements: Secondary school level.
Course outline
6 modules over 4 weeks. Select a module to see what you will cover.
Duties, ethics and professional image.
Speed typing, business letters and reports.
Physical and digital filing, confidentiality and archiving.
Agendas, note taking and minute writing.
Word, Excel, email, scanning and printing.
Visitors, calls, appointments and travel arrangements.
Learning outcomes
By the end of this course you will be able to:
- Type and format business documents
- Organise records and files
- Take minutes and manage meetings
- Handle calls and visitors professionally
- Use office technology efficiently
What you can become
Graduates of this course go on to roles and businesses such as:
Tools and skills you will use
Study options
Choose the schedule that suits you. New students start on the 1st of every month.
- Morning Session
- Evening Session
- Weekend Session
- Monday – Wednesday
- Wednesday – Friday
- E-Learning
What is included
- Practical and materials fee: free
- Certificate and graduation: free
- Computer lab, library and internet: free
- School bag: free
- Access to membership programs
- Career and employability guidance
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